Please note that there is no change in existing toll free numbers. Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC.
Join the thousands of customers who chat with us each week through our mobile banking app and online banking. You can discuss personal bank details securely through both these channels. HSBC Bank Malta plc ('HSBC') operates channels, pages, profiles and accounts on some social media sites to inform, assist and engage with customers.
Have a chat with us.
HSBC regularly updates and monitors its Interactive Space and any other aspects of its social media accounts and welcomes feedback and ideas submitted via the Interactive Space. HSBC endeavours to join the conversation whenever possible, however we cannot guarantee that we will be in a position to read or reply to all messages posted to the Interactive Space. We will work hard to remove any content that is defamatory, offensive or otherwise in breach of HSBC's rules which are displayed on the Interactive Space.
If you have damage to your property, please contact your insurance company about filing a claim. When your insurance company pays the claim, they will send you a check payable to both HSBC and you. As your mortgage lender, HSBC has a financial interest in making sure your property is repaired. 1International borrowers must have qualifying documentation to be eligible for an HSBC Preferred Mortgage, HSBC Deluxe Mortgage, HSBC Elite Mortgage or HSBC Summit Mortgage.
General insurance
To find your nearest branch, use our handy branch locator. Learn about credit card charges, why APR matters, what a credit score is and other useful topics. Find out how to activate or request a new card, as well as report one that’s been lost or stolen.
HSBC reserves its absolute right to withdraw or alter any of the terms and conditions at any time without prior intimation. HSBC reserves the right to ask for documents as required for the loan processing. Up to 1% fees on amount above 25% of the SCF sanctioned amount. 1The minimum and maximum loan is dependent on city of property and property type. You would need to insure your property with an insurance company against loss by fire, earthquake, floods and other damages with The Hongkong and Shanghai Banking Corporation Limited, India, as the beneficiary. The option to change your Equated Monthly Instalment up to 15% higher or lower is not available in the last Equated Monthly Instalment year.
Locally managed funds
We are not legally responsible for any content that may be posted or uploaded by third parties. Loanonline24.com needs to review the security of your connection before proceeding. The option to lock in your home loan rate and protect you against rising interest rates3. Promotional offer available on new borrowings from $50,000. If your home loan is with another lender, you can easily move it to one of our latest rates. We will respond to your enquiry within the next business day.

If you have an inquiry requiring the sharing of such information, please contact us at one of the phone numbers listed. We welcome feedback and ideas from all our followers and fans, and endeavour to join the conversation where possible. Refer to our home loan featured interest rates page for more information. We recommend that you get an Approval in Principle first – we’ll explain how to do this over the phone when you request a call back. Then, we'll let you know what you’ll need to do for your home loan application. All decisions with respect to the loan shall be at the sole discretion of HSBC and the same shall be final, binding and non-contestable.
Existing customers
© HSBC Bank Malta 2022. This website is designed for use in Malta.Cross-border banking.
The HSBC MyHome product is no longer being offered to customers. Information is for the reference of existing MyHome customers only. HomeSmart is the home loan that offers the flexibility to prioritise what is most important to you. With expert help from our lending specialists and home loans with some of the best rates on the market, it’s never been easier to make your dreams come to life. For quick access please enter your 12-digit account number or 16-digit credit card number followed by the # key. Please allow up to 30 business days for your request to be completed and refer to the county website or local recorder’s office to obtain a copy of the document.
Log in to your account and write to the bank using the secured email section available on Net Banking. HSBC Bank has designated officers present in various countries to assist the NRI customers. If you have submitted the request to the incorrect mailbox, please redirect your request to the appropriate mailbox below, otherwise your request will not be processed.

If your credit card or debit card has gone missing, let us know about it straightaway. Please note, you will need to be an Australian resident and have registered with NRS prior to using the service. International call charges will apply if you are calling NRS from overseas. You can also use the online complaint form of the bank to raise a complaint at this level. If the channels under Level 2 fail to get back to you with a satisfactory response within 10 days then you may approach the Principal Nodal Officer of the bank. To become an HSBC customer, or to know your application status press the # key.
Please read carefully to ensure your lien release request is directed to the correct entity for review and processing. View the top reasons to refinance your home and cash-out refinance options. © The Hongkong and Shanghai Banking Corporation Limited, India . Our non-toll free Phone Banking contact numbers would be changing from 19th November 2022.
